Read honest and unbiased product reviews from our users. Customer Support Access. Hear what 1330 buyers have to say | https://renogy.com. We hope you have enjoyed your online shopping experience with Renogy. If we can’t repair it, we’ll send you an Amazon e-gift card for … If you have any questions, please e-mail us at onlinestoreca@renogy.com. For returns, please contact our Customer Service team at 1-800-330-8678 or customerservice@renogy.com. Customer Contact Services Call Center offers 24/7 Answering Service, Virtual Receptionist Services, and IT Outsourcing. Renogy Solar products sold by Renogy. Upon shipment a tracking number will be provided for you. Make sure this fits by entering your model number. You won't get them over the phone. For your clean energy needs. Products. For Continental U.S. Orders:Processing time can take between 1-3 business days. Hours. Let us examine the setup of the customer support service of Renogy. Shipping was fast and customer service has been great. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Can't recommend until they do respond, as if you buy one and it's bad. If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at supportuk@renogy.com. 310.323.7916 The Renogy DC-DC On-Board Battery Charger with MPPT is designed to charge service batteries at the most efficient rate from two different DC inputs, solar panels, and the vehicle's alternator Compatible with multiple deep cycle battery types: AGM, GEL, Flooded, and Lithium Please be prepared with your invoice or the following information: We are proud to announce that all products on this site feature free fast shipping from local Canada warehouse. If you have any questions about tracking your order, please log onto your account to look for the tracking number. Orders over $200 may require a signature. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. Exclusions may apply See Details PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge FREE SHIPPING! For International Orders:Processing time can take between 3-5 business days. RNG International Inc. 2775 E Philadelphia St. Ontario, CA 91761, USA Phone Number: 1(909) 287-7111 Office Hours: Monday through Friday: 8:30 am - 5 pm PST Saturday and Sunday: Closed Customer Inquiries: Submit a ticket Business Solutions: solutions@renogy.com Dealers: dealers@renogy.com 201 – 710 Redbrick St, Victoria, British Columbia Canada, V8T 5J3. View all Solar Panels; Rigid Solar Panels I have been trying to contact them for 2 weeks!!!!! Renogy Solar Panels are crafted according to the needs of each customer, and as our business expands, so will the product options. Any modified products received will be returned to you at your expense. This is the worst customer service I’ve ever received and will never ever be using renogy again. Most claims approved within minutes. Renogy Australia provides 3 distinct solar panel calculators to help you estimate your power project requirements. Update 7/17/19: Still to date have NOT received any response from customer service, buyers be aware of these kind of business who gives phone number … Phone. Solar Applications. 310.323.2520 fax. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Due to Covid-19 , you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Specialties: Renogy is a solar energy company that strives to provide the highest quality solar products on the market while still maintaining an affordable price point. Customer Service Phone: 909-517-3598. ... Tony W customer service was outstanding in helping me to figure out the components needed for the system I wanted to build. Renogy warranty registration. EASY CLAIMS PROCESS: File a claim anytime online or by phone. No one is answering my calls or emails. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, … View all Products; Solar Panels. If you are a VoIP phone and IP camera installer, you will know if there is power and a data pair available for your equipment. Recent articles. Monday to Friday: 8:30am – 5:00pm Closed for statutory holidays MPPT Rover Elite 20/40A. Here Renogy CA offer variety of content that will help you address your Solar needs and guide you through the installation process. Request a quick, Free Quote today! Goal Zero provides numerous ways for customers and buyers of their products to reach out to the company in case of any issue. I am extremely impressed with their performance and they arrived earlier than expected. There is a test mode that can determine if a standard PoE (36-Volt to 60-Volt) or non-standard (11-Volt to 60-Volt) passive PoE is being used. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Renogy solar products. 90061 tel. The Renogy BT application and Renogy DC Home application allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. Whether you need an energy solution for your home, commercial property, power station, or even boat or RV, Renogy can meet- and exceed your standards. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. They are being reckless with $2,000 worth of equipment. Toll-free (US & Canada): 1.866.247.6527 Fax: 1.866.607.6527: Address. See Details. Renogy is a renewable energy company that offers affordable, DIY solar solutions, from individual components to prearranged kits for on-grid and off-grid applications, and camping accessories. Surco Products, Inc. 14001 S. Main St. Los Angeles, CA. Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Exclusions may apply See Details. Each Renogy product is manufactured according to the highest quality… That's better than email. 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